Introduction

These Terms and Conditions (the “Terms”) constitute a legally binding agreement between you as a player (“you”, “your”, “Player”, “User”) and Mostbet (“Mostbet”, “we”, “us”, “our”) regarding your use of the online casino and betting services made available through the Mostbet website, mobile site, and any related mobile applications (collectively, the “Platform”). By registering an account, accessing, or using any services offered by Mostbet, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree with any provision of these Terms, you must refrain from creating an account, depositing funds, or using any part of the Platform. These Terms are intended to ensure a transparent, fair, and secure gaming environment for all Users, with a strong emphasis on responsible gambling and legal compliance. You acknowledge that online gambling involves financial risk and that you may lose money, and you agree that you participate in any games or betting solely at your own discretion and responsibility.

Mostbet operates as an online casino and betting brand offering a wide range of Slots, table games, and other interactive gambling products (the “Games”) provided by third-party software suppliers. These Terms govern all aspects of your relationship with Mostbet, including account registration, deposits and withdrawals, bonuses and promotions, fair play, responsible gambling measures, data protection, and procedures for complaints and dispute resolution. In addition to these Terms, specific rules may apply to particular Games, promotions, or bonus campaigns, and those specific rules will form part of your agreement with Mostbet. Where there is a conflict between specific game or bonus rules and these general Terms, the specific rules will prevail to the extent of the inconsistency. You are responsible for checking and familiarizing yourself with all applicable rules and policies before participating in any activity on the Platform.

Mostbet places a strong focus on compliance with applicable laws and regulations, including measures against money laundering, terrorist financing, fraud, and other prohibited activities. We also take the protection of minors very seriously, strictly prohibiting access to our services for persons under 18 years of age or under the legal gambling age in their jurisdiction, whichever is higher. Our responsible gambling program is designed to help you keep control of your gaming, with practical tools such as deposit limits, session reminders, cooling-off periods, and self-exclusion mechanisms. By using the Platform, you accept that it is your duty to ensure that your use of our services is lawful in your country or territory of residence and that you will comply with all relevant local laws at all times. These Terms may be updated periodically, and continued use of the Platform after such updates constitutes acceptance of the revised Terms.

For the convenience of Users in Azerbaijan, these Terms are presented in English as commonly used and understood in Azerbaijan. However, you acknowledge that translations or localized versions of these Terms are provided solely for informational purposes, and in the event of any discrepancy, the English-language version of the Terms will prevail to the fullest extent permitted by law. Access to the Platform from certain countries or territories may be restricted or prohibited due to local laws or our licensing obligations, as detailed in the Restricted Countries section of these Terms. By continuing to use the Platform, you confirm that you are not located in a Restricted Country and that you are not acting on behalf of any person or entity from a Restricted Country. If you have any questions regarding these Terms, you are encouraged to contact our customer support team at the contact details provided on Mostbet before proceeding.

Acceptance of Terms

By ticking the checkbox during registration, clicking “Register”, “Sign Up”, “I Agree”, or any similar button, or by accessing and using the Platform, you expressly acknowledge that you have read, understood, and accepted these Terms. You also confirm that you understand the risks associated with online gambling, including the potential loss of money, and that you are entering into this agreement voluntarily and without any form of coercion. Your acceptance of these Terms also includes your acceptance of any additional policies, such as the Privacy Policy, KYC and AML Policy, Responsible Gambling Policy, and any Game-specific rules published on the Platform. If you do not agree with any part of these Terms, you must immediately stop using the Platform, refrain from depositing any funds, and close your account following the procedure set out in these Terms.

Mostbet reserves the right to modify, amend, or update these Terms at any time in order to reflect changes in legal requirements, regulatory guidance, business practices, or the introduction of new Games and features. Any significant changes will, where reasonably possible, be communicated to you through the Platform, email, or other contact methods provided by you, and the updated Terms will be published on the Platform with a revised “Last Updated” date. It is your responsibility to regularly review the Terms to ensure that you remain informed about their current content and any amendments that may affect your rights and obligations. Continued use of the Platform after the effective date of any amendments shall be deemed to constitute your acceptance of the revised Terms.

If you do not accept the updated Terms, you must stop using all services and request closure of your account. In such a case, Mostbet may, subject to verification and compliance checks, arrange for the withdrawal of any remaining real-money balance, excluding bonuses and funds locked under wagering requirements, in accordance with the rules in the Deposits & Withdrawals and Bonuses & Promotions sections. You agree that Mostbet shall not be liable for any loss or damage arising from your failure to review the Terms periodically. You further understand and agree that these Terms do not create any partnership, joint venture, or agency relationship between you and Mostbet and that you may not represent yourself as an agent or representative of Mostbet under any circumstances.

By accepting these Terms, you confirm that you are using the Platform solely for your personal entertainment and not for any commercial, professional, or unlawful purposes. You also agree that you will not allow any third party to access or use your account, and that you will be fully responsible for all activities carried out under your login credentials. You recognize that Mostbet may request additional confirmations or declarations from you in relation to these Terms, including electronic or digital signatures, and that such confirmations shall have the same legal effect as handwritten signatures to the extent permitted by applicable law. If any particular provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Eligibility & Age Restriction (18+ Only)

Use of the Mostbet Platform is strictly limited to individuals who are at least 18 years of age, or older if the legal gambling age in their country or territory of residence is higher. By registering an account and using the Platform, you confirm that you are of legal age to gamble in your jurisdiction and that you fully understand the consequences of participating in gambling activities. Mostbet takes underage gambling very seriously and implements technical and procedural safeguards to prevent persons under 18 from creating accounts or engaging in any real-money gaming. If we have reasonable grounds to suspect that you are under 18 or under the applicable legal age, we may suspend or close your account, request proof of age and identity, and withhold any winnings until your age has been satisfactorily verified. If it is confirmed that you were underage at the time of registration or gambling, your account will be closed, any bets will be voided, and any winnings will be forfeited.

Young people are particularly vulnerable to the risks associated with gambling, including the development of addictive behaviour, financial harm, and negative impacts on education and family life. For this reason, Mostbet strongly advises parents and guardians to take an active role in supervising computer and mobile device use and to block access to gambling websites through parental control software where minors are present in the household. You must not share your login details or payment instruments with any minors and must immediately notify Mostbet if you suspect that a minor has gained unauthorized access to your account. We also reserve the right to perform random checks and age verification procedures at any time, particularly in relation to withdrawals, participation in promotions, or suspicious activity.

In addition to age requirements, you confirm that you are legally capable of entering into binding contracts under the laws applicable to you and that you are not prohibited from using online gambling services by any court order, legal restriction, or regulatory directive. You further warrant that you are not self-excluded from Mostbet or any other gambling operator where such self-exclusion may legally extend to our services. If you are under any form of self-exclusion, whether imposed by a regulator or requested by you with another operator or central register, you must refrain from registering or using the Platform. Any breach of this obligation may result in account closure, cancellation of bets, and forfeiture of funds, regardless of whether your self-exclusion status was intentionally or accidentally concealed from us.

Mostbet also reserves the right to deny access to the Platform or to suspend or close accounts for individuals who fail to meet eligibility criteria related to geographic restrictions, anti-money laundering regulations, or other legal limitations. It is your sole responsibility to ensure that gambling online is legal in your jurisdiction before you register and deposit funds. We do not provide any legal advice concerning your local laws, and we accept no liability if you use the Platform in violation of applicable legislation. By continuing to use the Platform, you accept full responsibility for any consequences – legal, financial, or otherwise – that may arise from your participation in our services while being ineligible under these Terms or under local law.

Account Registration

To use the real-money gaming services provided by Mostbet, you must first complete the account registration process and create a personal user account (the “Account”). During registration, you will be required to provide accurate, complete, and up-to-date information, including but not limited to your full name, date of birth, country and address of residence, email address, phone number, and preferred currency. You may also be required to create a unique username and a secure password, or you may register using integrated authentication methods such as phone-based or email-based one-time codes, as made available on the Platform. You acknowledge that all information provided to Mostbet must be truthful and must reflect your own identity; the creation of Accounts on behalf of third parties or using false details is strictly prohibited.

Each Player is permitted to open and use only one Account with Mostbet. You may not create multiple Accounts, use temporary or disposable email addresses for registration, or attempt to circumvent our systems by opening additional Accounts after closure or self-exclusion. If we detect duplicate or linked Accounts, we may, at our sole discretion, suspend or close such Accounts, void bets, cancel bonuses, and confiscate any associated winnings or funds where we reasonably suspect abuse or violation of these Terms. You agree that you will not attempt to sell, transfer, or otherwise assign your Account to any third party or allow any other individual to access or use your Account. You bear full responsibility for maintaining the confidentiality of your login credentials and for any activity conducted under your Account.

Mostbet implements Know Your Customer (“KYC”) and Anti-Money Laundering (“AML”) procedures to verify your identity and ensure lawful use of the Platform. You agree that we may request copies of identity documents such as passport, ID card, or driver’s license, as well as proof of address such as a utility bill or bank statement, and additional documents such as a selfie with your ID, video verification, or proof of source of funds. Failure to provide requested documents within a reasonable timeframe may result in suspension or closure of your Account and possible withholding of funds, subject to applicable law and regulatory requirements. You authorize Mostbet to use third-party verification providers to validate your identity, age, and other details, and you consent to such checks as part of your contractual relationship with us.

You must immediately inform Mostbet if any of your registration information changes, such as your address, email, or phone number, to ensure that your Account data remains accurate and compliant. If we discover that your information is outdated, incomplete, or misleading, we may request updated documents or details and may temporarily restrict your Account until the corrections are made. You further agree not to register or access the Platform from any IP address or device that is associated with a Restricted Country, VPN service, proxy, or anonymization tool. Use of VPNs and anonymizing technologies to bypass geolocation restrictions or KYC controls is strictly forbidden and may result in permanent Account closure.

Deposits & Withdrawals

After successfully registering and verifying your Account, you may deposit funds to participate in Games and betting activities offered by Mostbet. Deposits may be made using a range of payment methods, which can include bank cards, e-wallets, bank transfers, cash payment systems, and cryptocurrencies, depending on availability in your jurisdiction. You acknowledge that specific limits, fees, processing times, and terms may apply to each payment method and that these are detailed in the Payment Methods Table below and/or on the cashier page of the Platform. You must only use payment methods that are registered in your own name; third-party payments, including those made by family members, friends, or business partners, are not permitted and may result in the reversal of transactions and suspension of the Account. Mostbet reserves the right to request proof that you are the legitimate owner of the payment instrument used.

Deposited funds will typically be credited to your Account balance once the payment has been successfully processed by the payment provider. While Mostbet aims to process deposits instantly or within a very short time, we cannot be held responsible for delays caused by financial institutions, payment processors, or blockchain network congestion in the case of cryptocurrencies. All deposits are subject to AML monitoring, and we may refuse or reverse any deposit that we suspect to be linked to fraud, money laundering, or other unlawful activities. You agree that you will not request any chargebacks, reversals, or cancellations of deposits without legitimate legal grounds, and you understand that unauthorized chargebacks may lead to Account closure, reporting to relevant authorities, and the pursuit of civil claims for recovery of funds.

Withdrawals of funds from your Account are subject to verification procedures, game history checks, and AML/CTF (counter-terrorist financing) controls. Before processing your first withdrawal, and at any later time at our discretion, we may require full KYC verification, including proof of identity, address, and, when relevant, source of funds. Withdrawals will generally be made via the same payment method and to the same account that was used to deposit funds, where this is technically and legally feasible. You acknowledge that withdrawal limits, processing times, and specific conditions may vary depending on the chosen method, the amount, and your prior transaction history. Mostbet reserves the right to split large withdrawals into smaller instalments or to apply additional checks for security and compliance reasons.

If you have active bonuses or wagering requirements, certain restrictions may apply to withdrawals until the applicable conditions are met or the bonus is forfeited. You are responsible for reviewing your bonus status and understanding how it affects your withdrawal options. Any confirmed winnings may be subject to internal review, and we may delay withdrawal processing for a reasonable period while verifying game results, investigating suspicious patterns, or complying with regulatory obligations. In all cases, we will aim to process withdrawals within the indicative timeframes set out below, but we do not guarantee exact processing times due to third-party dependencies.

Mostbet does not provide interest on funds held in your Account, regardless of the length of time they remain there. You accept that your Account is not a bank account, and you must not use it for storing, transferring, or processing funds for any purpose other than participating in Games on the Platform. We may charge administrative fees for dormant or inactive Accounts as described later in these Terms, and we reserve the right to remit unclaimed balances to relevant authorities in accordance with applicable law. Any currency conversion that may be required for deposits or withdrawals will be carried out by the payment provider or bank at their prevailing rates, and Mostbet is not responsible for any exchange rate differences or fees applied.

Payment Methods Table

The above table is illustrative and may not reflect all methods or exact limits and times available to you. Actual availability depends on your country, currency, and our integrations at any given time. You must always refer to the cashier section on Mostbet to see the up-to-date list of supported methods, fees (if any), and processing times applicable to your Account.

Bonuses & Promotions

Mostbet may, from time to time, offer bonuses, free spins, free bets, tournaments, loyalty rewards, and other promotional incentives (collectively, “Bonuses” or “Promotions”) to eligible Players. These Bonuses are governed by specific terms and conditions published on the relevant promotion pages, as well as by these general Terms. By accepting a Bonus, whether automatically or by opting in, you agree to be bound by all applicable Bonus conditions, including wagering requirements, maximum bet limits, time limits, eligible Games, and withdrawal restrictions. It is your responsibility to carefully read all promotional rules before participating, and failure to comply with such rules may result in the cancellation of the Bonus and any associated winnings.

Bonuses usually come with a wagering requirement, meaning that you must wager the Bonus amount (and sometimes the deposit plus Bonus amount) a specified number of times before converting Bonus funds to real, withdrawable money. For example, a required multiplier may range between 30x and 40x, depending on the promotion. The contribution of different Games to wagering requirements may vary, with some Games counting 100% and others counting a lower percentage or being excluded entirely. Where free spins are offered, the winnings from such free spins may be credited as Bonus funds subject to wagering and validity periods, such as free spins being valid for 24 hours from crediting. Failure to complete wagering within the specified time frame will result in the expiration of the Bonus and the forfeiture of any related funds.

Mostbet may limit the maximum bet allowed when playing with an active Bonus and may restrict the maximum conversion of Bonus funds into real money. Attempts to exploit Bonus offers, including but not limited to playing prohibited Games, placing minimal-risk bets, or colluding with other Players, are regarded as Bonus abuse and may lead to the removal of Bonuses, voiding of winnings, and potential Account closure. Only one active Welcome Bonus or first deposit Bonus per Player, household, IP address, or device is typically allowed unless otherwise stated. You acknowledge that Mostbet reserves full discretion to withhold or remove any Bonus if we suspect misuse, technical manipulation, or violation of promotional terms.

The status of your active and completed Bonuses is usually available within your Account area under a dedicated section such as “My Account → Bonuses” or similar. There you can view your active Bonuses, wagering progress, remaining wagering requirement, and time left before expiration. Bonuses may have different statuses, such as active, pending, completed, or expired, and you understand that once a Bonus has expired, it cannot be reinstated under any circumstances. Mostbet is not obligated to credit Bonuses that you have failed to claim correctly due to technical issues on your device, late participation, or misunderstanding of the promotional rules, although we will always act fairly and reasonably.

Some Promotions may be targeted or restricted to Players from specific countries, to certain payment methods, or to Players who have fulfilled certain criteria, such as minimum deposit thresholds or previous activity. Mostbet may also adjust or withdraw any Promotion at its discretion, provided that changes do not negatively impact Bonuses already accepted and in use, except in cases of manifest error, fraud, or abuse. In the event of a clear mistake in the publication of Bonus terms (for example, a typographical error in wagering requirements or reward amounts), Mostbet reserves the right to correct the error and apply the correct terms retroactively, while always seeking to act in good faith. You agree that no claim may be brought against Mostbet on the basis of obvious promotional errors or technical misprints.

Game Rules

Mostbet provides a variety of casino Games, including Slots, Roulette, Blackjack, Baccarat, Poker variants, live dealer games, and other interactive products. Each Game is governed by its own set of rules, payout tables, and mechanics, which are made available within the Game interface or on the relevant information pages. Before placing any bets, you must familiarize yourself with the rules and features of the Game, as well as the potential outcomes and house edge. By starting to play a Game, you confirm that you understand and agree to its specific rules, and that you accept the possible results determined by the Game’s Random Number Generator (RNG) and paytables. If you are unsure about any aspect of a Game, you should consult the help section or contact customer support before wagering real money.

All bets placed through your Account are considered final once accepted by the Game servers and reflected in your Game balance. It is your responsibility to ensure that you have selected the correct Game, stake amount, and parameters before confirming any bet. Mostbet will not cancel or reverse bets that have already been accepted, except in cases of clear technical error, system malfunction, or other extraordinary circumstances as determined by us. Any complaints regarding Game outcomes or functionality must be raised without undue delay and, in any event, within the timeframe specified in the Complaints & Dispute Resolution section. We may rely on the logs, records, and data of our own systems and those of our Game providers as final evidence in the resolution of any betting or Game-related disputes.

You must not use any external tools, bots, scripts, or devices that provide you with an unfair advantage or that interfere with the Game mechanics. Collusion with other Players, use of automated betting systems, or exploiting any technical vulnerability in the Games or Platform constitutes a serious breach of these Terms. If we have reasonable suspicion that you have engaged in such behaviour, we may suspend or close your Account, void bets, confiscate winnings, and report the matter to relevant authorities. You are also prohibited from interrupting the normal operation of the Games, attempting to manipulate Game outcomes, or engaging in any acts that may compromise the integrity of our services.

Some Games may not be available in certain jurisdictions due to local regulatory restrictions or decisions by our Game providers. Access to specific Slots or live dealer tables may be geo-blocked or limited depending on your location. It is your responsibility to ensure that playing a particular Game is lawful in your jurisdiction, although Mostbet will implement reasonable technical measures to comply with major territorial restrictions. You understand that availability of Games is subject to change, and Mostbet may add, remove, or modify Games at any time without prior notice.

Fair Play & RNG

Mostbet is committed to ensuring that all Games offered on the Platform are fair, transparent, and operate in accordance with accepted industry standards. The outcomes of our digital casino Games, such as Slots and table games, are determined by Random Number Generator (RNG) software provided by reputable and certified suppliers. The RNG is designed to produce random and unpredictable results, so that each spin, card draw, or game round is independent of previous outcomes. This ensures that neither Mostbet, nor any Player, nor any third party can manipulate or predict the result of a Game.

Our RNG and Game software are subject to testing and certification by recognized independent laboratories or testing agencies where required by applicable law or licensing conditions. These tests confirm that the RNG operates within acceptable statistical parameters and that the Game return-to-player (RTP) percentages correspond to those publicly advertised or configured. Although the RTP reflects a long-term average return, individual gaming sessions can vary significantly, and you may experience extended losing or winning streaks. You acknowledge that gambling outcomes are based on chance and that there is no guarantee of profit or recovery of losses when playing our Games.

Mostbet strictly prohibits any form of cheating, collusion, or exploitation of software vulnerabilities. You must not attempt to reverse-engineer, decompile, or modify any part of the Platform or Game code, nor may you seek to obtain confidential information about RNG seed values or internal algorithms. Any suspicion of unfair play or unauthorized access may lead to immediate suspension or closure of your Account, voiding of bets, and confiscation of funds, subject to applicable law. We also reserve the right to share information about such incidents with relevant law enforcement agencies, regulators, and industry partners to protect the integrity of the online gambling ecosystem.

If you believe that a Game is not functioning correctly or that an outcome was produced erroneously, you must stop playing the Game immediately and contact customer support with detailed information, including screenshots and timestamps if possible. We will investigate the matter in cooperation with our Game providers and, where necessary, testing laboratories, and we will inform you of the outcome once the investigation is complete. In the event of an acknowledged Game or RNG malfunction, Mostbet may void affected bets, cancel associated winnings, and restore stakes to your balance, or apply any other fair remedy that complies with regulatory requirements. Our decision, based on system logs and provider reports, shall be considered final and binding in such matters, subject to your right to escalate the dispute as set out in these Terms.

Responsible Gambling

Mostbet fully recognizes that while gambling can be an enjoyable form of entertainment, it also carries a risk of financial and psychological harm, particularly if not managed responsibly. Our Responsible Gambling framework is designed to help you maintain control over your gaming behaviour and to reduce the risk of developing gambling-related problems. We strongly encourage you to treat all deposits and wagers as an entertainment expense rather than a means of earning income or solving financial difficulties. You should only gamble with money that you can afford to lose, and you should always prioritize essential living expenses, obligations, and savings over gambling. If you ever feel that your gambling is becoming a problem, it is important that you act quickly by using our tools and seeking professional help.

Under no circumstances may persons under the age of 18 use our gambling services, and we take significant measures to prevent underage gambling. Parents and guardians are encouraged to keep their login details, payment methods, and devices secure, and to use parental control software to block access to gambling content where minors are present. Young people are particularly susceptible to impulsive behaviour, peer pressure, and unrealistic expectations, which can make them more vulnerable to gambling-related harm. For this reason, any attempt by minors to register or deposit will lead to immediate Account closure and forfeiture of any funds, and we reserve the right to notify relevant authorities where required by law. If you become aware that a minor is using Mostbet, you must inform us immediately.

Mostbet provides a set of practical tools to help you manage your gambling, including deposit limits, loss limits, session reminders, time-out or cooling-off periods, and self-exclusion options. These tools are designed to be flexible so that you can tailor your limits to your personal circumstances, but once set, certain limits cannot be increased immediately and may only be raised after a cooling-off period. We strongly recommend that you set realistic daily, weekly, or monthly limits on your spending from the moment you register and that you avoid chasing losses by increasing stakes or playing for longer than planned. Our customer support team is trained to assist with responsible gambling queries and can help you activate, adjust, or understand the impact of these tools.

Mostbet also supports cooperation with external responsible gambling organizations and counselling services that specialize in helping individuals affected by problem gambling. While specific service availability may vary by country, examples of such organizations include GamCare, Gambling Therapy, and Gamblers Anonymous, as well as local helplines and treatment centres. Contact details for available support organizations may be published on our Responsible Gambling page or can be requested from our support team. If requested, we may provide information about your gambling history to a recognized counsellor or treatment provider, subject to your explicit consent and applicable data protection rules. We encourage you to be honest with yourself and with professionals if you decide to seek help.

Tools & Features (Responsible Gambling Tools Table)

These tools are provided for your protection, but they are most effective when used proactively and honestly. You acknowledge that while Mostbet implements measures to support responsible gambling, the ultimate responsibility for your gambling behaviour rests with you. We cannot be held liable if you continue to gamble despite awareness of potential harm, fail to set appropriate limits, or circumvent tools through additional Accounts or other means in breach of these Terms. However, we will always endeavour to act in your best interests when we have reason to believe that your gambling is no longer under control.

Support Resources

Mostbet maintains dedicated channels for responsible gambling support, including customer support agents trained to recognize signs of problematic gambling behaviour. If you contact us with concerns about your gambling habits, we can help you assess your situation, provide information on available tools, and assist with activating deposit limits, time-outs, or self-exclusion. We may also, on our own initiative, contact you if we observe patterns of play that suggest a risk of harm, such as very frequent deposits, rapid escalation in stake sizes, or prolonged gaming sessions. In such cases, we may propose or apply protective measures, including temporary restrictions on your Account, in line with applicable regulations and our responsible gambling policy.

For professional help, we encourage you to reach out to recognized support organizations. Depending on your location, you may have access to international or regional services such as GamCare, Gambling Therapy, Gamblers Anonymous, or similar bodies specializing in gambling addiction. These organizations can offer confidential advice, self-assessment tools, online chat, telephone helplines, and referrals to local counselling or treatment. Information about support services for Users in Azerbaijan may be provided on our responsible gambling pages or on request from support. Seeking help early can significantly improve outcomes and reduce the risk of serious personal, financial, or social consequences.

We recommend that you periodically review your gambling activity by checking your transaction history, time logs, and overall spending on the Platform. Honest self-assessment can help you identify warning signs such as gambling to recover losses, gambling with borrowed money, neglecting work or family responsibilities, or feeling unable to stop playing. If any of these signs are present, you should consider using our responsible gambling tools immediately and reaching out for professional help. You may also choose to involve a trusted family member or friend in your efforts to control or stop gambling, provided you are comfortable sharing this information.

If you are subject to self-exclusion, whether with Mostbet or through a centralized self-exclusion scheme, you must not attempt to create a new Account or bypass the exclusion in any way. We will take reasonable steps to identify and block such attempts, but you acknowledge that we cannot guarantee complete prevention, especially if you provide false or altered details. In the event that we detect breach of self-exclusion, we may close all related Accounts and void any winnings, as continued gambling during self-exclusion contradicts its protective purpose. By using Mostbet, you agree to cooperate with all responsible gambling measures and to be truthful when interacting with our support team regarding your gambling habits.

Prohibited Activities

When using the Mostbet Platform, you must comply with all applicable laws, regulations, and these Terms, and you must refrain from any activity that is illegal, abusive, or harmful to Mostbet or other Users. Prohibited activities include, but are not limited to: opening multiple Accounts; using fake or stolen identities; providing false documents; committing or attempting to commit fraud; engaging in money laundering or terrorist financing; using stolen payment methods; and initiating unauthorized chargebacks. You must not use bots, scripts, automated software, or any other technical tools designed to manipulate Games, bypass security mechanisms, or provide an unfair advantage. Any form of collusion with other Players, including sharing of betting patterns, coordinated play, or using multiple Accounts to gain a promotional or in-game advantage, is strictly forbidden.

You may not access the Platform from any Restricted Country or use VPNs, proxies, or other tools to hide or alter your real location. Attempts to circumvent our geolocation or KYC controls, or to register using details of a person in a permitted country while you are physically located in a Restricted Country, will be treated as serious violations of these Terms. You are also prohibited from exploiting bugs, glitches, or technical errors on the Platform or within Games for financial gain or any other advantage. If you discover any technical issue, you must immediately report it to Mostbet and must not use it for your own benefit. Failure to do so may result in the voiding of bets, confiscation of profits obtained through such exploitation, and possible legal action.

Harassment, abusive language, threats, or any form of inappropriate behaviour towards our staff or other Players is not tolerated. You must not transmit or post any content that is defamatory, obscene, racist, discriminatory, or otherwise offensive via chat functions, usernames, or other communication tools available on the Platform. We reserve the right to review chat logs and communications and to take appropriate action, which may include muting chat, suspending Accounts, or reporting serious incidents to relevant authorities. You must also respect intellectual property rights and must not copy, distribute, or publicly display any part of the Platform or Games without prior written consent.

You may not use your Account or the Platform as a conduit for non-gambling-related transfers, including using it as a bank account, payment wallet, or remittance service. Any deposits must be intended solely for participation in Games, and withdrawals should correspond to legitimate gambling activity. Where we suspect that your Account is being used for financial operations unrelated to gambling, or that your transaction patterns are indicative of money laundering or other criminal conduct, we may report such activity to relevant authorities, freeze your funds, and close your Account, subject to legal obligations. You accept that Mostbet may also cooperate with other operators, payment providers, and regulators by sharing information about suspicious or fraudulent behaviour, in line with applicable data protection laws.

Restricted Countries (Table)

Mostbet services may not be legally available in all countries or territories. Due to licensing, regulatory, or commercial reasons, we restrict access from certain jurisdictions (the “Restricted Countries”). The list below is illustrative and may change over time as laws and licensing conditions evolve. It is your responsibility to ensure that you are not located in a Restricted Country when accessing the Platform or using our services.

This table does not constitute an exhaustive list, and Mostbet reserves the right to add or remove countries or territories from the Restricted Countries list at its sole discretion. We may implement geo-blocking, IP blocking, and account-level restrictions to enforce these limitations. If we discover that you have registered from, or are playing from, a Restricted Country, we may close your Account, void bets, and confiscate winnings, subject to applicable law. You agree that you will not use any technical means to bypass geographic restrictions and that you bear full responsibility for any legal consequences of breaching this rule.

Privacy & Data Protection

Mostbet is committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws and our Privacy Policy, which forms an integral part of these Terms. By creating an Account and using the Platform, you consent to the collection, processing, and use of your personal data as described in our Privacy Policy. This may include details such as your name, contact information, date of birth, identity documents, transaction history, device identifiers, IP addresses, and gaming activity. We collect and process this data for purposes including Account administration, provision of gambling services, verification of identity and age, fraud prevention, AML/CTF compliance, responsible gambling monitoring, customer support, and, where permitted, marketing communications.

We may share your personal data with carefully selected third parties, including payment providers, KYC and identity verification services, AML monitoring tools, Game providers, IT service providers, and regulatory or law enforcement authorities where required by law. Such sharing is limited to what is necessary for the provision of our services, compliance with legal obligations, or protection of our legitimate interests, such as protecting our business against fraud and abuse. Some of these recipients may be located outside your country of residence, including in jurisdictions that may not offer the same level of data protection as your home country. In such cases, we will take appropriate measures to safeguard your data, such as using contractual safeguards or relying on other legally recognized transfer mechanisms.

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, such as AML regulations that may require the retention of Account and transaction records for several years after Account closure. After the applicable retention period, your data will be securely deleted or anonymized. You have certain rights in relation to your personal data, which may include the right to access, correct, delete, or restrict processing of your data, as well as the right to object to certain processing and to data portability, subject to legal limitations. You may also withdraw your consent for marketing communications at any time using the unsubscribe mechanisms provided or by adjusting your Account settings, without affecting the legality of processing based on consent before withdrawal.

Cookies and similar technologies may be used on the Platform to enhance your user experience, remember your preferences, perform analytics, and deliver relevant content. By using the Platform, you consent to the use of cookies in accordance with our Cookie Policy, which forms part of our Privacy Policy framework. You can manage cookie preferences through your browser settings, but disabling certain cookies may impact the functionality of the Platform. For further details about how we process your personal data and your rights, you should consult the dedicated Privacy Policy page or contact our data protection contact identified there.

Account Suspension & Termination

Mostbet reserves the right to suspend or terminate your Account at any time where we have a legitimate reason to do so, including but not limited to suspected breach of these Terms, suspected fraud or illegal activity, failure to provide requested KYC or AML documents, or misuse of the Platform. Suspension may include temporarily freezing your ability to deposit, wager, or withdraw while we investigate the matter. We will aim to notify you of the reasons for suspension or termination where permitted by law and where such disclosure does not compromise ongoing investigations or security measures. You agree to cooperate fully with any investigation, including provision of any additional information or documents requested.

You may choose to close your Account at any time by contacting customer support and submitting a clear request for closure. Before closing your Account, we may request verification documents to ensure that remaining funds are withdrawn and sent to you in a secure and lawful manner. Closure of your Account may be temporary (for example, as part of a time-out) or permanent, depending on your request and the circumstances. Once an Account is permanently closed, you will not be able to reopen it, although you may, in certain cases and subject to responsible gambling considerations, be allowed to open a new Account in the future, provided that no self-exclusion or legal prohibition applies.

If your Account has been inactive for an extended period, we may classify it as dormant and apply specific rules, including possible administrative fees and, where required by law, the transfer of remaining balances to relevant authorities. Inactive or dormant status thresholds and any applicable fees will be described in more detail on the Platform or in supplementary policies. Prior to applying such measures, we may attempt to contact you using the details on record. If we are unable to reach you and the law requires us to do so, we may treat your funds in accordance with unclaimed property or escheatment regulations in the relevant jurisdiction.

In cases where your Account is terminated due to breach of these Terms, Mostbet may, subject to applicable law, withhold part or all of your balance to offset any damages, costs, or losses incurred as a result of your actions, including chargebacks, fraud, or misuse of Bonuses. We may also report serious breaches to relevant authorities and industry databases. Any remaining funds that are not subject to confiscation and that can lawfully be returned to you will be processed via an appropriate withdrawal method after completion of all necessary checks. Termination of your Account does not limit Mostbet’s right to pursue further legal action or to enforce any rights or obligations that have arisen prior to termination.

Limitation of Liability

To the maximum extent permitted by applicable law, Mostbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, business interruption, or damage to reputation. Our services are provided on an “as is” and “as available” basis, without any warranties or representations, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Platform will operate without interruption or error, that defects will be corrected, or that the Platform or its servers are free from viruses, malware, or other harmful components.

Mostbet shall not be responsible for technical, hardware, or software failures; lost, interrupted, or unavailable network connections; or any other causes beyond our reasonable control that may limit or disrupt your access to the Platform or result in errors in Game outcomes. In the event of a technical malfunction of the Platform or a Game, our liability shall be limited to the voiding of affected bets and the refund of the original stake to your Account, or to any other fair remedy explicitly set out in these Terms. We are not responsible for any errors or omissions in content, including promotional materials, that arise from typographical mistakes or third-party inaccuracies, although we will endeavour to correct such issues promptly once identified.

You agree that your use of the Platform is at your sole risk and that you are fully responsible for any decisions you make regarding gambling, including the amount of money you choose to wager and the Games or bets in which you participate. You understand that you may lose some or all of the money deposited and that you shall have no claim against Mostbet for such losses, provided that they are not caused by our breach of these Terms or applicable law. If Mostbet is found liable for any claim, our maximum aggregate liability to you for any and all incidents within a period (for example, 30 days prior to the event giving rise to liability) shall not exceed the total amount of your deposits made during that period that are still available in your Account or, where required by law, a specific statutory limit.

Nothing in these Terms shall exclude or limit our liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. Your statutory rights, if any, are not affected by these limitations. To the extent that any limitation or exclusion of liability is not permitted by law in your jurisdiction, such limitation or exclusion shall be modified only to the extent necessary to comply with applicable legal requirements.

Complaints & Dispute Resolution

Mostbet aims to provide a high-quality service and a fair gaming environment, but we recognize that disagreements or issues may occasionally arise. If you have a complaint regarding our services, a Game outcome, a transaction, or any aspect of your interaction with Mostbet, you should contact our customer support team as soon as reasonably possible. Complaints must typically be submitted within a reasonable period from the date of the event in question, and in any event, within the time limits that may be specified on the Platform or in related policies. When submitting a complaint, you should provide clear and detailed information, including your username, the date and time of the incident, the Game or transaction involved, and any relevant screenshots or supporting documents.

Our support team will acknowledge receipt of your complaint and will aim to investigate and respond within a reasonable timeframe, taking into account the complexity of the matter. Some issues, particularly those involving Game provider logs or third-party payment investigations, may require additional time to resolve. During the investigation, we may request further information or clarifications from you and may temporarily suspend certain Account functions if necessary for security or regulatory reasons. Once the investigation is complete, we will inform you of our decision and any remedy or corrective action that may be offered.

If you are not satisfied with the outcome of your complaint after it has gone through our internal process, you may have the right to escalate the dispute to an independent dispute resolution body or regulator, where such mechanisms exist under applicable law or our licensing conditions. Information about relevant alternative dispute resolution (ADR) services or regulatory bodies, if applicable, may be provided on the Platform or on request. You agree that you will not initiate any legal proceedings or publicly publish unsubstantiated accusations until you have given Mostbet a reasonable opportunity to resolve the matter through our internal complaints process.

All complaints and disputes must be raised in good faith and must not contain abusive language or unfounded allegations. We reserve the right to refuse to continue communication in cases where the Player is offensive, threatening, or clearly acting in bad faith. You understand that we may record or store communication logs for evidentiary purposes and that such records may be used in the resolution of disputes. Our final internal decision will be based on a thorough evaluation of system logs, Game provider reports, and the facts presented by both sides, subject always to any rights you may have to escalate the dispute externally.

Governing Law

These Terms, and any dispute arising out of or relating to them or to your use of the Platform, shall be governed by and construed in accordance with the laws of the jurisdiction in which Mostbet is incorporated or licensed to operate its online gambling services, unless mandatory laws in your country of residence require otherwise. You acknowledge that by using the Platform, you may be engaging with an entity established outside your home country and that laws of that jurisdiction will generally apply to our contractual relationship. However, nothing in these Terms shall deprive you of any mandatory consumer protections afforded to you by the laws of your country of residence where such protections are applicable and cannot be waived by agreement.

You agree that, subject to any mandatory rights you may have under applicable law to bring proceedings before local courts, any disputes or claims related to these Terms or the Platform shall be submitted to the competent courts of the jurisdiction specified in our corporate details. This does not limit Mostbet’s right to initiate proceedings against you in any other court of competent jurisdiction, particularly in cases involving fraud, infringement of intellectual property rights, or attempts to circumvent legal or regulatory requirements. The choice of governing law and jurisdiction is made to ensure consistency and predictability in the interpretation of these Terms.

Where applicable, international conflict-of-law rules that would result in the application of any other law than the chosen governing law shall be excluded to the maximum extent permitted by law. If any provision of these Terms is held unlawful, void, or unenforceable under the governing law or the mandatory laws of your jurisdiction, that provision shall be modified or severed only to the extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. In interpreting these Terms, headings and section titles are provided for convenience only and shall not affect the meaning or scope of the provisions.

Final Provisions

These Terms constitute the entire agreement between you and Mostbet regarding the use of the Platform and supersede all prior or contemporaneous communications, representations, understandings, or agreements, whether oral or written, relating to the subject matter herein. No employee, agent, or representative of Mostbet is authorized to alter these Terms or to make any binding representations, warranties, or agreements that are not expressly set out in this document. Any waiver by Mostbet of a breach of these Terms must be in writing and shall not be interpreted as a waiver of any subsequent breach.

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of Mostbet. We may assign or transfer our rights and obligations, in whole or in part, to another entity, for example in connection with a corporate reorganization, merger, acquisition, or transfer of business, provided that such assignment does not substantially reduce the protections or rights available to you under these Terms. Any such assignment will take effect upon notice being given to you, which may be communicated through the Platform or via the contact details you have provided.

Mostbet may, at its discretion, modify or discontinue any part of the Platform, including specific Games, features, or Promotions, at any time, with or without prior notice, provided that such changes do not unfairly affect ongoing wagers or Bonuses that have already been accepted. If Mostbet decides to cease operations in a particular jurisdiction or to close the Platform entirely, we will take reasonable steps to notify you in advance, settle any outstanding bets, and process withdrawals of remaining balances in accordance with applicable law and regulatory obligations. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Platform, except as expressly provided in these Terms.

By continuing to use the Platform, you confirm that you have carefully read these Terms, understood their content, and accepted them as binding. You also acknowledge that you have read and understood our responsible gambling messages and that you agree to gamble responsibly, respecting the age limit of 18+ and the protective tools and measures made available by Mostbet. If at any point you do not agree with these Terms, or if your personal or legal circumstances change such that you are no longer permitted to use online gambling services, you must cease using the Platform and request closure of your Account without delay. For further information about our services, policies, and support resources, you may visit Mostbet or contact our customer support team using the channels provided on the Platform.